Student Statement of Rights

Student Statement of Rights

  • Pacific Coastal College of Massage Therapy is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.
  • Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.

Student Rights

  • You have the right to be treated fairly and respectfully by the institution.
  • You have the right to a student enrolment contract that includes the following information:
    • Amount of tuition and any additional fee for your program
    • Refund policy
    • If your program includes a work experience, the requirements to participate in the work experience, and the geographic area where it will be provided
    • Whether the program was approved by PTIB or does not require approval.
  • Make sure you read the contract before signing. The institution must provide you with a signed copy. You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
  • You have the right to make a claim to PTIB for a tuition refund if:
    • Your institution ceased to hold a certificate before you completed an approved program
    • You were misled about a significant aspect of your approved program.
  • You must file the claim within one year of completing, being dismissed or withdrawing from your program.

Student Responsibilities

  • You have the responsibility to:
    • Learn the College’s program, rules, policies and the assigned instructors.
    • Follow all directives and make use of every resource and opportunity to achieve academic success.
    • Request for academic assistance when needed.
    • When you sign the contract, you should be prepared to pay a registration fee
    • For more information about PTIB and how to be an informed student, go to:
  • Full .pdf is available: Here
Student Statement of Rights July 7, 2021