Student Statement of Rights
- Pacific Coastal College of Massage Therapy is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.
- Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
Student Rights
- You have the right to be treated fairly and respectfully by the institution.
- You have the right to a student enrolment contract that includes the following information:
- Amount of tuition and any additional fee for your program
- Refund policy
- If your program includes a work experience, the requirements to participate in the work experience, and the geographic area where it will be provided
- Whether the program was approved by PTIB or does not require approval.
- Make sure you read the contract before signing. The institution must provide you with a signed copy. You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
- You have the right to make a claim to PTIB for a tuition refund if:
- Your institution ceased to hold a certificate before you completed an approved program
- You were misled about a significant aspect of your approved program.
- You must file the claim within one year of completing, being dismissed or withdrawing from your program.
Student Responsibilities
- You have the responsibility to:
- Learn the College’s program, rules, policies and the assigned instructors.
- Follow all directives and make use of every resource and opportunity to achieve academic success.
- Request for academic assistance when needed.
- When you sign the contract, you should be prepared to pay a registration fee
- For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student
- Full .pdf is available: Here
Student Statement of Rights
July 7, 2021